EP0843453A2
Expired / Lapsed
EP
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System and method for improved mail networking
Assignee: Siemens Communications Inc
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Filing: 1997-10-14
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Granted: —
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Expires: 2017-10-14
Abstract
Abstract A method and a system are provided for improved mail networking. A call transfer condition is first detected. A call transfer condition occurs immediately before a call is transferred to a first mail messaging system (56). Communication then occurs between local call processor (20) and remote call processor (60). The system determines if a call transfer is supported by a common protocol of both the second mail messaging system (16) and the first mail messaging system (56). If a common protocol is supported, the call is transferred to local voice mail system (16). The user (12) then provides a message which is received by the second mail messaging system (16). This message is automatically forwarded to the first mail messaging system (56) at a later time.
Inventors
- 👤 Shmuel Shaffer
Bibliographic Details
Application Number
—
Jurisdiction
EP
Data Source
google_patents
Last Synchronized
2026-10-24 16:14
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/50; H04M3/53; H04M3/533; H04M3/53325; H04M3/5307; H04M7/00; H04M7/006
Claims Analysis
Total Claims: 20
Claim 1
Independent Claim
116 words
A method for improved mail networking, comprising the following
steps: a) detecting a call transfer condition, the call transfer condition occurring
immediately before a call is transferred to a first mail messaging system; b) communicating with the first mail messaging system; c) determining if a call transfer is supported by a common protocol of a
second mail messaging system and the first mail messaging system; d) transferring the call to the second mail messaging system when the
common protocol is supported; e) receiving a message from a user, the message being received by the
second mail messaging system; and f) automatically forwarding the message from the second mail messaging
system to the first mail messaging system.
Claim 2
Dependent Claim
48 words
The method for improved mail networking of claim 1, further
comprising the steps of: collecting statistics related to an average length of messages sent from a
user; and using the statistics to determine if the transferring of the call to the
second mail messaging system should be initiated.
Claim 3
Dependent Claim
29 words
The method for improved mail networking of claim 1, wherein the
detecting, the communicating, the determining, the receiving and the
forwarding occur only during a predetermined period of time.
Claim 4
Dependent Claim
33 words
The method for improved mail networking of claim 1, wherein the
receiving and the forwarding occur only when the second mail messaging
system already has a message for the first mail messaging system.
Claim 5
Dependent Claim
18 words
The method for improved mail networking of claim 1, wherein the
forwarding utilizes a mail message delivery number.
Claim 6
Dependent Claim
40 words
The method for improved mail networking of claim 1, further
comprising the step of automatically transferring the call to the second mail
messaging system and skipping steps a), b), c) and d) when the first mail
messaging system is unavailable.
Claim 7
Dependent Claim
24 words
The method for improved mail networking of claim 1, wherein the
call is at least one of a telephone call and a multi-media call.
Claim 8
Dependent Claim
26 words
The method for improved mail networking of claim 1, further
comprising the step of determining when to forward the message to the first
mail messaging system.
Claim 9
Dependent Claim
57 words
The method for improved mail networking of claim 8, wherein the
determining is based on at least one of inputs from a caller, any other
messages in a queue for delivery to the first mail messaging system, whether
a called party is using a telephone, whether a called party is using a
multimedia terminal and connection costs.
Claim 10
Independent Claim
142 words
A system for improved voice mail networking, comprising: a first telephone, a user being capable of placing a telephone call from
the first telephone; a first site with a first voice mail messaging system, the first telephone
being located in the first site and being coupled to the first voice mail
messaging system; a second telephone, the user being capable of calling the second
telephone via a telephone network; a second site with a second voice mail messaging system, the second
telephone being coupled to the second site and being coupled to the second
voice mail messaging system; and connecting means for automatically transferring the telephone call to the
first voice mail messaging system rather than the second voice mail
messaging system when at least one of a busy signal occurs and when a
called party fails to answer the second telephone.
Claim 11
Dependent Claim
35 words
The system for improved voice mail networking of claim 10,
wherein the user leaves a message on the first voice mail messaging system,
the message being later sent to the second voice mail messaging system.
Claim 12
Dependent Claim
32 words
The system for improved voice mail networking of claim 11,
wherein a voice mail message delivery telephone number is utilized to later
send the message to the second voice mail messaging system.
Claim 13
Dependent Claim
18 words
The system for improved voice mail networking of claim 10,
wherein the connecting means is a call processor.
Claim 14
Dependent Claim
27 words
The system for improved voice mail networking of claim 13,
wherein the call processor is located in a PBX, the PBX being located within
the second site.
Claim 15
Dependent Claim
33 words
The system for improved voice mail networking of claim 10,
wherein the automatic transferring of the telephone call to the first voice mail
messaging system occurs only during a specified period of time.
Claim 16
Dependent Claim
45 words
The system for improved voice mail networking of claim 10,
wherein the automatic transferring of the telephone call to the first voice mail
messaging system only occurs when the first voice mail messaging system
already has a message for the second voice mail messaging system.
Claim 17
Dependent Claim
22 words
The system for improved voice mail networking of claim 10,
wherein the network is at least one of PSTN and a line.
Claim 18
Independent Claim
132 words
A system for improved mail networking, comprising: a first terminal, a user being capable of placing a call from the first
terminal; a first site with a first mail messaging system, the first terminal being
located in the first site and being coupled to the first mail messaging system; a second terminal, the user being capable of calling the second terminal
via a network; a second site with a second mail messaging system, the second terminal
being coupled to the second site and being coupled to the second mail
messaging system; and connecting means for automatically transferring the call to the first mail
messaging system rather than the second mail messaging system when at
least one of a busy signal occurs and when a called party fails to answer the
second terminal.
Claim 19
Dependent Claim
32 words
The system for improved mail networking of claim 18, wherein the
user leaves a message on the first mail messaging system, the message
being later sent to the second mail messaging system.
Claim 20
Dependent Claim
28 words
The system for improved mail networking of claim 19, wherein a
mail message delivery number is utilized to later send the message to the
second mail messaging system.
References Cited (Backward Citations)
No citation records indexed.
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