US5898762A
Expired / Lapsed
US
⏱️ 0.0 years remaining
Telephonic-interface statistical analysis system
Assignee: Ronald A Katz Tech Licensing LP
•
Filing: 1995-06-06
•
Granted: 1999-04-27
•
Expires: 2015-06-06
Abstract
Abstract A system D interfaces with a multiplicity of individual terminals T1-Tn of a telephone network facility C, at the terminals callers are prompted by voice-generated instructions to provide digital data that is identified for positive association with a caller and is stored for processing. The caller's identification data is confirmed using various techniques and callers may be ranked and accounted for on the basis of entitlement, sequence or demographics. Callers are assigned random designations that are stored along with statistical and identification data. A break-off control circuit may terminate the computer interface aborting to a terminal for direct communication with an operator. Real-time operation processing is an alternative to stored data. The accumulation of stored data (statistical, calling order sequence, etc.) is variously processed and correlated as with developed or established data to isolate a select group or subset of callers who can be readily identified and reliably confirmed. Different program formats variously control the processing of statistical data as for auction sales, contests, lotteries, polls, commercials and so on.
Inventors
- 👤 Ronald A. Katz
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-11-01 03:21
CPC Classifications
H; H04; H04Q; H04Q3/00; H04Q3/64; H04Q3/66; H04Q3/665; G; G07; G07C; G07C11/00; G07C15/00; G07C15/005; G07C15/006; H04M; H04M11/00; H04M3/00; H04M3/22; H04M3/36; H04M3/38; H04M3/42; H04M3/46; H04M3/487; H04M3/493; H04M3/50; H04M3/51; H04Q3/0016; H04Q3/002; H04Q3/42; H04Q3/54; H04Q3/545; H04Q3/54508; H04Q3/54533; H04Q3/54541; H04Q3/5455; H04Q3/54575; H04Q3/54591; H04Q3/72; H04Q3/74; A; A63; A63F; A63F3/00; A63F3/08; A63F3/081; A63F2003/082; A63F2003/086; G07C2011/04; H04M2201/00; H04M2201/40; H04M2203/00; H04M2203/20; H04M2203/2016; H04M2242/00; H04M2242/22; H04M3/42025; H04M3/42034; H04M3/42042; H04M3/42059; H04M3/42085; H04M3/42102; H04M3/436; H04Q2213/00; H04Q2213/13034; H04Q2213/13072; H04Q2213/1309; H04Q2213/13091; H04Q2213/13093; H04Q2213/13095; H04Q2213/13096; H04Q2213/13097; H04Q2213/13103; H04Q2213/13106; H04Q2213/13107; H04Q2213/1313; H04Q2213/13136; H04Q2213/13141; H04Q2213/1316; H04Q2213/13173; H04Q2213/13174; H04Q2213/13175; H04Q2213/13178; H04Q2213/13204; H04Q2213/13213; H04Q2213/13214; H04Q2213/13216; H04Q2213/1322; H04Q2213/13256; H04Q2213/1328; H04Q2213/1332; H04Q2213/1333; H04Q2213/13349; H04Q2213/1337; H04Q2213/13375; H04Q2213/13376; H04Q2213/13377; H04Q2213/13405
Claims Analysis
Total Claims: 73
Claim 1
Independent Claim
218 words
An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals comprises voice communication means and digital input means in the form of an array of buttons for providing data, said analysis control system comprising: an interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to said individual callers developed by said remote terminals; voice generator structure coupled through said interface structure for actuating said remote terminals as to provide vocal operating instructions to said individual callers; record structure, including memory and control means, connected to receive said caller data signals from said interface structure for accessing a file and storing digital caller data relating to said individual callers including said individual callers' credit card numbers provided from said digital input means through said interface structure; credit verification structure to verify on-line said credit card numbers; and qualification structure controlled by said record structure for testing said caller data signals provided by said individual callers to specify a consumable participation key for restricting the extent of access to said system by said individual callers to limit data stored for said individual callers on the basis of entitlement.
Claim 2
Dependent Claim
218 words
An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals comprises voice communication means and digital input means in the form of an array of buttons for providing data, said analysis control system comprising: an interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication, and including means to provide caller data signals representative of data relating to said individual callers developed by said remote terminals; voice generator structure coupled through said interface structure for actuating said remote terminals as to provide vocal operating instructions to said individual callers; record structure, including memory and control means, connected to receive said caller data signals from said interface structure for accessing a file and storing digital caller data relating to said individual callers including said individual callers' credit card numbers provided from said digital input means through said interface structure; credit verification structure to verify on-line said credit card numbers; and qualification structure controlled by said record structure for testing said caller data signals provided by said individual callers to specify a consumable participation key for restricting the extent of access to said system by said individual callers to limit data stored for said individual callers on the basis of entitlement.
Claim 3
Dependent Claim
28 words
An analysis control system according to claim 1, wherein said qualification structure restricts said extent of access by each of said individual callers to a single use entitlement.
Claim 4
Dependent Claim
27 words
An analysis control system according to claim 1, wherein said consumable participation key includes a check digit wherein said check digit is tested by said qualification structure.
Claim 5
Dependent Claim
30 words
An analysis control system according to claim 1, wherein said communication facility further provides called terminal DNIS signals to identify a specific operating format from a plurality of operating formats.
Claim 6
Dependent Claim
53 words
An analysis control system according to claim 4, wherein said plurality of formats includes at least two formats which differ only in that in one format winners are selected during the course of the interface telephone call and in the other format winners are selected during an off-line interval after the telephone call.
Claim 7
Dependent Claim
47 words
An analysis control system according to claim 4, wherein said plurality of formats includes at least two merchandising formats which differ only in that one format includes testing by the qualification structure of a personal identification number (PIN) for restricting the extent of access to the system.
Claim 8
Dependent Claim
50 words
An analysis control system according to claim 4, wherein said plurality of formats includes at least two merchandising formats which differ only in that in one format caller data includes credit card data for billing and in the other format said system is accessed by a pay to dial network.
Claim 9
Dependent Claim
23 words
An analysis control system according to claim 4, wherein at least one of said formats receives caller data signals including personal identifying information.
Claim 10
Dependent Claim
17 words
An analysis control system according to claim 8, wherein said personal identifying data includes the callers age.
Claim 11
Dependent Claim
17 words
An analysis control system according to claim 8, wherein said personal identifying data includes the callers weight.
Claim 12
Dependent Claim
18 words
An analysis control system according to claim 8, wherein said personal identifying data includes the callers telephone number.
Claim 13
Dependent Claim
27 words
An analysis control system for use with a communication facility according to claim 1, wherein said specific individual caller digitally enters a type of credit card used.
Claim 14
Dependent Claim
28 words
An analysis control system for use with a communication facility according to claim 1, wherein said specific individual caller digitally enters an expiration date of said credit card.
Claim 15
Dependent Claim
49 words
An analysis control system for use with a communication facility according to claim 1, wherein said qualification structure includes check-off means for restricting said extent of access to at least a portion of said system by said respective one of said individual callers to a specific number of accesses.
Claim 16
Dependent Claim
34 words
An analysis control system for use with a communication facility according to claim 1 wherein said interface structure receives calling digital data automatically provided by said communication facility indicative of a caller's telephone number.
Claim 17
Dependent Claim
38 words
An analysis control system for use with a communication facility according to claim 15 wherein the calling digital data controls at least certain aspects of said interface based on at least a portion of said caller's telephone number.
Claim 18
Dependent Claim
188 words
An analysis control system for use in a mail order facility or the like, said analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals comprises voice communication means and digital input means in the form of an array of buttons for providing data, comprising: interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication and including means to provide answer data signals provided by said individual callers from said remote terminals including signals indicative of an individual caller's customer number and credit card number; credit verification structure to verify said individual caller's customer number and credit card number to determine said individual caller's credit; record structure including memory and control means connected to said interface structure to receive and store data provided by said individual callers; acknowledgement generator structure for providing a computer generated acknowledgement number to said individual callers; switching structure for transferring certain of said individual callers to a live operator; and central processing station coupled to said record structure to receive data on said individual callers.
Claim 19
Dependent Claim
188 words
An analysis control system for use in a mail order facility or the like, said analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals comprises voice communication means and digital input means in the form of an array of buttons for providing data, comprising: interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication and including means to provide answer data signals provided by said individual callers from said remote terminals including signals indicative of an individual caller's customer number and credit card number; credit verification structure to verify said individual caller's customer number and credit card number to determine said individual caller's credit; record structure including memory and control means connected to said interface structure to receive and store data provided by said individual callers; acknowledgement generator structure for providing a computer generated acknowledgement number to said individual callers; switching structure for transferring certain of said individual callers to a live operator; and central processing station coupled to said record structure to receive data on said individual callers.
Claim 20
Dependent Claim
34 words
An analysis control system according to claim 17, further comprising: consumable key test structure for qualifying said individual callers with respect to said customer number, said customer number indicative of a consumable key number.
Claim 21
Dependent Claim
21 words
An analysis control system according to claim 18, wherein said consumable key number is limited to a one time use only.
Claim 22
Dependent Claim
21 words
An analysis control system according to claim 17, wherein an individual caller provides an expiration date for said credit card number.
Claim 23
Dependent Claim
17 words
An analysis control system according to claim 20, wherein said credit verification structure verifies said expiration date.
Claim 24
Dependent Claim
30 words
An analysis control system according to claim 17, further comprising: a sequencer for developing sequence data signals as identification data to indicate the calling order sequence of said individual callers.
Claim 25
Dependent Claim
24 words
An analysis control system according to claim 17, wherein said credit verification structure verifies said individual caller's customer number and credit card number online.
Claim 26
Dependent Claim
34 words
An analysis control system according to claim 17, wherein said data stored in said record structure includes at least audio data indicative of a name or address for an individual caller for subsequent processing.
Claim 27
Dependent Claim
20 words
An analysis control system according to claim 17, wherein said answer data signals include signals indicative of merchandise order data.
Claim 28
Dependent Claim
19 words
An analysis control system according to claim 25, wherein said merchandise order data is indicative of an item number.
Claim 29
Dependent Claim
23 words
An analysis control system according to claim 26, wherein said merchandise order data is indicative of further data related to said item number.
Claim 30
Dependent Claim
22 words
An analysis control system according to claim 25, wherein said merchandise order data is indicative of color and size of an item.
Claim 31
Dependent Claim
19 words
An analysis control system according to claim 17, further comprising: a call distributor for receiving a plurality of calls.
Claim 32
Dependent Claim
29 words
An analysis control system according to claim 17, wherein said communication facility automatically provides signals indicative of calling terminal digital data for at least certain of said individual callers.
Claim 33
Dependent Claim
18 words
An analysis control system according to claim 30, wherein said record structure stores said calling terminal digital data.
Claim 34
Dependent Claim
38 words
An analysis control system for use with a communication facility according to claim 33 wherein the calling digital data controls at least certain aspects of said interface based on at least a portion of said caller's telephone number.
Claim 35
Dependent Claim
32 words
An analysis control system according to claim 17, wherein said customer number provided by an individual caller is the same as the customer number indicated on said individual caller's mail order catalog.
Claim 36
Dependent Claim
15 words
An analysis control system according to claim 17, wherein said credit verification is performed on-line.
Claim 37
Dependent Claim
28 words
An analysis control system according to claim 17, wherein said communication facility further provides called terminal DNIS signals to identify a specific format from a plurality of formats.
Claim 38
Dependent Claim
19 words
An analysis control system according to claim 35, wherein said specific format is a television initiated mail order format.
Claim 39
Dependent Claim
20 words
An analysis control system according to claim 36, wherein said answer data signals include signals indicative of mail-order order data.
Claim 40
Dependent Claim
19 words
An analysis control system according to claim 37, wherein said mail-order order data is indicative of an item number.
Claim 41
Dependent Claim
23 words
An analysis control system according to claim 37, wherein said mail-order order data is indicative of further data related to said item number.
Claim 42
Dependent Claim
22 words
An analysis control system according to claim 37 wherein said mail-order order data is indicative of color and size of an item.
Claim 43
Dependent Claim
182 words
An analysis control system for use in a mail order facility or the like, said analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals comprises voice communication means and digital input means in the form of an array of buttons for providing data, comprising: interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication and including means to provide answer data signals provided by said individual callers from said remote terminals including signals indicative of an individual caller's customer number; credit verification structure to verify on-line said individual caller's customer number to determine said individual caller's credit; record structure including memory and control means connected to said interface structure to receive and store data provided by said individual callers; acknowledgement generator structure for providing a computer generated acknowledgement number to said individual callers; switching structure for transferring certain of said individual callers to a live operator; and central processing station coupled to said record structure to receive accumulated data on said individual callers.
Claim 44
Dependent Claim
182 words
An analysis control system for use in a mail order facility or the like, said analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals comprises voice communication means and digital input means in the form of an array of buttons for providing data, comprising: interface structure coupled to said communication facility to interface said remote terminals for voice and digital communication and including means to provide answer data signals provided by said individual callers from said remote terminals including signals indicative of an individual caller's customer number; credit verification structure to verify on-line said individual caller's customer number to determine said individual caller's credit; record structure including memory and control means connected to said interface structure to receive and store data provided by said individual callers; acknowledgement generator structure for providing a computer generated acknowledgement number to said individual callers; switching structure for transferring certain of said individual callers to a live operator; and central processing station coupled to said record structure to receive accumulated data on said individual callers.
Claim 45
Dependent Claim
64 words
An analysis control system according to claim 17, further including a plurality of interface structures, at least certain of said interface structures being located at geographic locations which are different from each other, and at least one interface structure is remote from the central processing station, wherein said data is downloaded from at least one of said interface structures to said central processing station.
Claim 46
Dependent Claim
16 words
An analysis control system according to claim 42, wherein said data is downloaded via telephonic communication.
Claim 47
Dependent Claim
17 words
An analysis control system according to claim 43, wherein said data is downloaded by telephone polling coupling.
Claim 48
Dependent Claim
21 words
An analysis control system according to claim 41, wherein said credit verification structure additionally verifies said individual caller's credit card number.
Claim 49
Dependent Claim
21 words
An analysis control system according to claim 45, wherein said credit verification structure verifies said individual caller's credit card number on-line.
Claim 50
Dependent Claim
24 words
An analysis control system according to claim 45, wherein said credit verification structure additionally verifies an expiration date for said individual caller's credit card.
Claim 51
Dependent Claim
34 words
An analysis control system according to claim 41, wherein said data provided by said individual callers includes audio data indicative of a name or address or both for said individual caller for subsequent processing.
Claim 52
Dependent Claim
23 words
An analysis control system according to claim 48, wherein said answer data signals include signals indicative of item data regarding items for order.
Claim 53
Dependent Claim
23 words
An analysis control system according to claim 49, wherein an individual caller further provides additional answer data signals with respect to said items.
Claim 54
Dependent Claim
27 words
An analysis control system according to claim 49, wherein at least certain of said answer data signals and said additional answer data signals are stored and processed.
Claim 55
Dependent Claim
23 words
An analysis control system according to claim 49 wherein said answer data signals include signals indicative of color and size of an item.
Claim 56
Dependent Claim
20 words
An analysis control system according to claim 41, wherein said computer generated acknowledgement number is indicative of a sequence number.
Claim 57
Dependent Claim
28 words
An analysis control system according to claim 41, further comprising: qualification structure coupled to said record structure to qualify said individual callers based upon a limit on use.
Claim 58
Dependent Claim
18 words
An analysis control system according to claim 54, wherein said limit on use specifies a one time use.
Claim 59
Dependent Claim
19 words
An analysis control system according to claim 54, wherein said limit on use specifies a limited number of uses.
Claim 60
Dependent Claim
20 words
An analysis control system according to claim 54, wherein said limit on use is with respect to a dollar amount.
Claim 61
Dependent Claim
28 words
An analysis control system according to claim 41, wherein said communication facility further provides called terminal DNIS signals to identify a specific format from a plurality of formats.
Claim 62
Dependent Claim
20 words
An analysis control system according to claim 58, further comprising: a call distributor to receive said called digital data (DNIS).
Claim 63
Dependent Claim
29 words
An analysis control system according to claim 59, wherein said call distributor receives calling digital data provided automatically by said communication facility indicative of said individual caller's telephone number.
Claim 64
Dependent Claim
38 words
An analysis control system for use with a communication facility according to claim 76 wherein the calling digital data controls at least certain aspects of said interface based on at least a portion of said caller's telephone number.
Claim 65
Dependent Claim
19 words
An analysis control system according to claim 58, wherein said specific format is a television initiated mail order format.
Claim 66
Dependent Claim
20 words
An analysis control system according to claim 62, wherein said answer data signals include signals indicative of mail-order order data.
Claim 67
Dependent Claim
19 words
An analysis control system according to claim 63, wherein said mail-order order data is indicative of an item number.
Claim 68
Dependent Claim
23 words
An analysis control system according to claim 63, wherein said mail-order order data is indicative of further data related to said item number.
Claim 69
Dependent Claim
22 words
An analysis control system according to claim 63 wherein said mail-order order data is indicative of color and size of an item.
Claim 70
Dependent Claim
29 words
An analysis control system according to claim 41, wherein said interface structure receives calling digital data provided automatically by said communication facility indicative of said individual caller's telephone number.
Claim 71
Dependent Claim
38 words
An analysis control system for use with a communication facility according to claim 53 wherein the calling digital data controls at least certain aspects of said interface based on at least a portion of said caller's telephone number.
Claim 72
Dependent Claim
63 words
An analysis control system according to claim 41, further including a plurality of interface structures, at least certain of said interface structures being located at different geographic locations from each other, and at least one interface structure is remote from the central processing station, wherein said accumulated data is downloaded from at least one of said interface structures to said central processing station.
Claim 73
Dependent Claim
17 words
An analysis control system according to claim 69, wherein said accumulated data is downloaded via telephonic communication.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2002-04-26 | 2002-10-26 | 2003-04-27 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2006-04-26 | 2006-10-26 | 2007-04-27 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2010-04-26 | 2010-10-26 | 2011-04-27 | $7700.00 | Window Closed / Lapsed |