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US6023697A Expired / Lapsed US ⏱️ 0.0 years remaining

Systems and methods for providing user assistance in retrieving data from a relational database

Assignee: Verizon Corporate Services Group Inc
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Filing: 1998-02-24
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Granted: 2000-02-08
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Expires: 2018-02-24
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Abstract

Abstract A voice activated system for retrieving information from relation files in a database incorporating a "help" mechanism that leads the user to relevant information. The apparatus and method provides the user with a message that the spoken queries are understood or not. If understood the system outputs the desired information. If not understood the system asks for key words from the user. The system will respond with phrases using such key words that were built into the system vocabulary. The user may input the phrases into the recognition part of the apparatus or may voice new queries based on the phrase/sentences. The system responds with the desired information.

Inventors

  • 👤 Madeleine Bates
  • 👤 Robert J. Bobrow
  • 👤 Sean C. Colbath
  • 👤 Thuy T. Pham

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-10-30 15:23
CPC Classifications
G; G10; G10L; G10L15/00; G10L15/22; G06; G06F; G06F16/00; G06F16/20; G06F16/24; G06F16/242; G06F16/243; G06F16/245; G06F16/2452; G06F16/24522; G06F9/00; G06F9/06; G06F9/44; G06F9/451; G06F9/453; G10L2015/223; Y; Y10; Y10S; Y10S707/00; Y10S707/99931; Y10S707/99933; Y10S707/99934; Y10S707/99941; Y10S707/99943

Claims Analysis

Total Claims: 14
Claim 1
Independent Claim 83 words
A method for retrieving data from files in a relational database, comprising the steps of: receiving a query from a user, using the query to access the database, accepting key words from the user when a result of the database access is unacceptable, selecting sample phrases incorporating the key words, outputting the sample phrases for the user to review, receiving input from the user to select at least one of the sample phrases, and generating a database query based on the user input.
Claim 2
Independent Claim 83 words
A method for retrieving data from files in a relational database, comprising the steps of: receiving a query from a user, using the query to access the database, accepting key words from the user when a result of the database access is unacceptable, selecting sample phrases incorporating the key words, outputting the sample phrases for the user to review, receiving input from the user to select at least one of the sample phrases, and generating a database query based on the user input.
Claim 3
Dependent Claim 24 words
The method as defined in claim 1 wherein the step ot receiving a query from the user includes: accepting speech inputs from said user.
Claim 4
Dependent Claim 71 words
The method as defined in claim 1 wherein the step of selecting sample phrases includes: reviewing all phrases having the key words, selecting one or more of said phrases to form a group of phrases, determining a meaning for each of the phrases in the group, using the meanings as queries to the relational database, and identifying phrases of the group as the sample phrases based on results of the queries.
Claim 5
Dependent Claim 26 words
The method as defined in claim 3, further comprising the steps of: inputting new key words, automatically generating new sample phrases using said new key words.
Claim 6
Dependent Claim 107 words
Apparatus for retrieving data from files in a relational database, comprising: means for receiving a query from a user, means for using the query to access the database, means for accepting key words from the user when a result of the database access is unacceptable, means for selecting sample phrases incorporating the key words, means for outputting the sample phrases for the user to review, means for inputting new key words if no sample phrases exist, means for automatically generating new sample phrases containing said new key words, and means for generating a database query based on one of the sample phrases and the new sample phrases.
Claim 7
Dependent Claim 107 words
Apparatus for retrieving data from files in a relational database, comprising: means for receiving a query from a user, means for using the query to access the database, means for accepting key words from the user when a result of the database access is unacceptable, means for selecting sample phrases incorporating the key words, means for outputting the sample phrases for the user to review, means for inputting new key words if no sample phrases exist, means for automatically generating new sample phrases containing said new key words, and means for generating a database query based on one of the sample phrases and the new sample phrases.
Claim 8
Dependent Claim 93 words
A computer-readable medium having stored thereon sequences of instructions which, when executed by a processing system, cause the processing system to perform the steps of: receiving a query from a user, using the query to access the database, accepting key words from the user when a result of the database access is unacceptable, selecting sample phrases incorporating the key words, outputting the sample phrases for the user to review, receiving input from the user to select at least one of the sample phrases, and generating a database query based on the user input.
Claim 9
Dependent Claim 93 words
A computer-readable medium having stored thereon sequences of instructions which, when executed by a processing system, cause the processing system to perform the steps of: receiving a query from a user, using the query to access the database, accepting key words from the user when a result of the database access is unacceptable, selecting sample phrases incorporating the key words, outputting the sample phrases for the user to review, receiving input from the user to select at least one of the sample phrases, and generating a database query based on the user input.
Claim 10
Dependent Claim 70 words
The computer-readable medium as defined in claim 6, wherein the selecting sample queries includes: reviewing all phrases having the key words, selecting one or more of said phrases to form a group of phrases, determining a meaning for each of the phrases in the group, using the meanings as queries to the relational database, and identifying phrases of the group as the sample phrases based on results of the queries.
Claim 11
Dependent Claim 101 words
A computer system for retrieving data from files in a relational database comprising: an input that accepts a spoken query from a user, a speech recognition module that converts the query into a natural language query, means for using the natural language query to access the database, means for accepting key words from the user when a result of the database access is unacceptable, means for selecting sample phrases incorporating the key words, means for receiving input from the user to select at least one of the sample phrases, and means for generating a database query based on the user input.
Claim 12
Dependent Claim 101 words
A computer system for retrieving data from files in a relational database comprising: an input that accepts a spoken query from a user, a speech recognition module that converts the query into a natural language query, means for using the natural language query to access the database, means for accepting key words from the user when a result of the database access is unacceptable, means for selecting sample phrases incorporating the key words, means for receiving input from the user to select at least one of the sample phrases, and means for generating a database query based on the user input.
Claim 13
Dependent Claim 48 words
The system as defined in claim 8 further comprising: means for formulating new queries based on the sample phrases, and means for inputting the new queries, means for attaching second meanings to the new queries, and means for generating a database query in accordance with said second meanings.
Claim 14
Dependent Claim 54 words
The system as defined in claim 8 wherein the means for selecting sample phrases includes: means for reviewing all phrases having the key words, means for selecting a group of said phrases, attaching second meanings to said phrases in the group, and means for generating a database query in accordance with said second meanings.

References Cited (Backward Citations)

US5386556A Cited
US5500920A Cited
US5671404A Cited
US5909678A Cited
US5836771A Cited

USPTO Annuity & Maintenance Windows

Annuity Stage Window Opens Payment Deadline Surcharge Period Until Estimated Fee Status
3.5 Years (Year 4) 2003-02-07 2003-08-09 2004-02-08 $2000.00 Window Closed / Lapsed
7.5 Years (Year 8) 2007-02-07 2007-08-09 2008-02-08 $3760.00 Window Closed / Lapsed
11.5 Years (Year 12) 2011-02-07 2011-08-09 2012-02-08 $7700.00 Window Closed / Lapsed

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