US6064666A
Expired / Lapsed
US
⏱️ 0.0 years remaining
Cross service common user image association
Assignee: Google LLC
•
Filing: 1996-11-15
•
Granted: 2000-05-16
•
Expires: 2016-11-15
Abstract
Abstract An apparatus and means enabling a user to operate across multiple service domains using a single IDENTIFIER, ID. A Cross Service Association Domain mapping system is used to allow the desired IDENTIFIER and common user integration. A user is able to employ a single appropriate ID to access any of a plurality of services. The apparatus associates and relates all the IDENTIFIERs associated with each common user by maintaining an image of all the IDENTIFIERs for each user for all that user's applications which bridge the service and/or domain boundaries. Once a user is identified with any of the associated user IDENTIFIERs, the means allows the connection and/or routing to and from even otherwise disparate services. Included are a method, apparatus, and architecture which satisfies the above requirements while providing domain service interrelation and a common user image for the resulting interrelation. It provides for real time collaboration for cooperative, shared, and adaptive service network entities. The invention is used to advantage in many existent and developing service and user applications including applications for service support, cross service end user interfaces, service media transformations and multi-media cross services.
Inventors
- 👤 Barry E. Willner
- 👤 Marc A. Block
- 👤 Stephen Brady
- 👤 Davis Foulger
- 👤 Alan G. Ganek
- 👤 Colin G. Harrison
- 👤 Barry Marks
- 👤 Thomas E. Newman
- 👤 Gopalaswamy Soora
- 👤 Edith H. Stern
- 👤 Asser N. Tantawi
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-10-24 13:58
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/4228; H04L; H04L51/00; H04L51/04; H04L51/07; H04L51/10; H04L51/06; H04L51/066
Claims Analysis
Total Claims: 70
Claim 1
Independent Claim
207 words
A network apparatus for a network providing communication between a plurality of network service providers and a plurality of primary users, wherein each of said plurality of network service providers assigns, respectively, a unique primary IDENTIFIER to each of said primary users, each of said plurality of network service providers being independent of others of said plurality of network service providers, said apparatus comprising: a primary user interface means for interfacing with said primary users; a cross connect means coupled to said primary user interface means; a primary user database means for storing said primary IDENTIFIERs as a sole means for associating an input from each of said primary users when establishing communication between one network service provider and another network service provider, said primary user image database being coupled to said cross connect means; and control means coupled to said database means and responsive to said input from a primary user of a primary IDENTIFIER of said primary user assigned by one of said plurality of network service providers, for accessing from said database means a further primary IDENTIFIER of said primary user assigned by another one of said plurality of network service providers, to enable accomplishment of an action which requires said further primary identifier.
Claim 2
Dependent Claim
207 words
A network apparatus for a network providing communication between a plurality of network service providers and a plurality of primary users, wherein each of said plurality of network service providers assigns, respectively, a unique primary IDENTIFIER to each of said primary users, each of said plurality of network service providers being independent of others of said plurality of network service providers, said apparatus comprising: a primary user interface means for interfacing with said primary users; a cross connect means coupled to said primary user interface means; a primary user database means for storing said primary IDENTIFIERs as a sole means for associating an input from each of said primary users when establishing communication between one network service provider and another network service provider, said primary user image database being coupled to said cross connect means; and control means coupled to said database means and responsive to said input from a primary user of a primary IDENTIFIER of said primary user assigned by one of said plurality of network service providers, for accessing from said database means a further primary IDENTIFIER of said primary user assigned by another one of said plurality of network service providers, to enable accomplishment of an action which requires said further primary identifier.
Claim 3
Dependent Claim
38 words
An apparatus as recited in claim 1 further comprising at least one remote service means, said service means including a remote user interface means for coupling to a plurality of remote users having a plurality of remote IDENTIFIERs.
Claim 4
Dependent Claim
30 words
An apparatus as recited in claim 1 wherein each of a plurality of said primary users has a plurality of primary access means being coupled to said primary interface means.
Claim 5
Dependent Claim
31 words
An apparatus as recited in claim 3 wherein at least one of said primary access means operates in a first domain and at least one other operates in a second domain.
Claim 6
Dependent Claim
26 words
An apparatus as recited in claim 4 wherein said first domain corresponds to a telephone number and said second domain corresponds to an Internet access address.
Claim 7
Dependent Claim
66 words
An apparatus as recited in claim 2 wherein said apparatus operates in a first domain and said remote service means operates in a second domain, said apparatus further comprising a converting means having a converting input and a converting output for converting a signal fed to said converter input in said second domain to a signal fed out of said converter output in said first domain.
Claim 8
Dependent Claim
25 words
An apparatus as recited in claim 6 wherein said converting means includes a means to convert information from a first protocol to a second protocol.
Claim 9
Dependent Claim
31 words
An apparatus as recited in claim 2 wherein said remote service means included a remote user image mapping means for associating and storing said IDENTIFIERs for each of said remote users.
Claim 10
Dependent Claim
22 words
An apparatus as recited in claim 9 wherein at least one of said remote users is a provider of still another service.
Claim 11
Dependent Claim
23 words
An apparatus as recited in claim 2 wherein a plurality of said remote users have a plurality of remote user interface access media.
Claim 12
Dependent Claim
22 words
An apparatus as recited in claim 10 wherein at least one of said remote user interface access media is a remote telephone.
Claim 13
Dependent Claim
22 words
An apparatus as recited in claim 2 wherein each of a plurality of said remote users has a plurality of remote IDENTIFIERs.
Claim 14
Dependent Claim
26 words
An apparatus as recited in claim 12 wherein said remote service means includes a secondary mapping of said remote IDENTIFIERs for each of said remote users.
Claim 15
Dependent Claim
16 words
An apparatus as recited in claim 12 wherein said primary database includes said remote user IDENTIFIERs.
Claim 16
Dependent Claim
54 words
An apparatus as recited in claim 14 wherein said apparatus upon receiving a request from one of said remote users uses one of said remote IDENTIFIERs to recognize said remote user, and uses another one of said remote IDENTIFIERs as an IDENTIFIER to access a primary service provided by one of said primary users.
Claim 17
Dependent Claim
55 words
An apparatus as recited in claim 2 wherein said apparatus upon receiving a request for service from one of said primary users uses one of said user IDENTIFIERs to recognize said primary user, and uses another one of said user IDENTIFIERS as an IDENTIFIER to access a user service to service said request for service.
Claim 18
Dependent Claim
21 words
An apparatus as recited in claim 16 wherein said request is for a user service provided by said remote service means.
Claim 19
Dependent Claim
36 words
An apparatus as in claim 2 wherein said means for associating and storing includes a means for providing a cross service association domain mapping of said plurality of service IDENTIFIERs for each of said primary users.
Claim 20
Dependent Claim
34 words
An apparatus as recited in claim 2 wherein said remote service means further comprises a domain conversion means for converting a signal received in a first domain to a signal in a second domain.
Claim 21
Dependent Claim
22 words
An apparatus as recited in claim 2 wherein at least one of said primary users has a plurality of apparatus access means.
Claim 22
Dependent Claim
30 words
An apparatus as recited in claim 20 wherein at least one of said access means is a computer and at least one other of said access means is a telephone.
Claim 23
Dependent Claim
37 words
An apparatus as recited in claim 1, wherein said apparatus receives a connection request from one of said primary users using a first domain, for connection with another one of said primary users using a second domain.
Claim 24
Dependent Claim
15 words
An apparatus as recited in claim 22, wherein said first domain is a telephone number.
Claim 25
Dependent Claim
23 words
The apparatus of claim 1 further comprising a common image operation means for performing a user related operation upon said user image database.
Claim 26
Dependent Claim
39 words
An apparatus of claim 24 wherein said operation is a billing operation for collectively billing each of said primary users for a plurality of service utilizations of a plurality of service IDENTIFIERs of said each of said primary users.
Claim 27
Dependent Claim
23 words
An apparatus of claim 25 wherein said billing operation bills said each of said primary users for telephony services and online information services.
Claim 28
Dependent Claim
67 words
An apparatus as recited in claim 1 wherein a plurality of said primary users are service users of a plurality of user services and each of said service IDENTIFIERS is an identification for identifying one of said service users when said one of said service users makes a request for one of said user services as required by said user service to provide satisfaction of said request.
Claim 29
Dependent Claim
59 words
An apparatus as recited in claim 1 wherein said database is used to determine a first user's first IDENTIFIER required for said first user to access a first service by associating said first user's second IDENTIFIER for a second service, so that said first user may access said first service by accessing said second service using said second IDENTIFIER.
Claim 30
Dependent Claim
25 words
An apparatus as recited in claim 28 wherein said first service is an on-line information service and said second service is a voice telephone service.
Claim 31
Dependent Claim
34 words
An apparatus as in claim 1 wherein said database means stores a plurality of separate passwords for at least one of said users corresponding with each of at least two of said primary IDENTIFIERs.
Claim 32
Dependent Claim
53 words
An apparatus as in claim 30 where one of said passwords is entered by a first user of said primary users to verify said first user for a first service offering and another said separate password is retrieved from said database to provide verification of said first user for a second service offering.
Claim 33
Dependent Claim
46 words
An apparatus as recited in claim 1 wherein said apparatus operates in a first protocol and wherein at least one of said remote service means operates in a second protocol, said apparatus further comprising a protocol converting means for converting between said first and second protocols.
Claim 34
Dependent Claim
227 words
A shared service apparatus serving a plurality of independent network service providers, each of said independent network service providers serving a plurality of service users, each of said service users having a plurality of service IDENTIFIERs, each one of said service IDENTIFIERs assigned by a respective one of said independent network service providers and used to identify one of said service users for a user service provided by said respective one of said independent network service providers, said apparatus comprising: a user image database means for storing and associating said service IDENTIFIERs of each of said service users; a communications linkage means for linking to at least two of said service providers and for making information stored in said database means accessible to each of said at least two of said service providers; and conversion means having a converter input and a converter output for converting a first signal representing one of said service IDENTIFIERs fed to said converter input in a first domain to a second signal representing said one of said service IDENTIFIERs in a second domain, wherein said converter inputs and said converter outputs are accessible to at plural ones of said service providers, said conversion means further including means for converting information received at said converter input in a first modality to information fed out of said converter output in a second modality.
Claim 35
Dependent Claim
227 words
A shared service apparatus serving a plurality of independent network service providers, each of said independent network service providers serving a plurality of service users, each of said service users having a plurality of service IDENTIFIERs, each one of said service IDENTIFIERs assigned by a respective one of said independent network service providers and used to identify one of said service users for a user service provided by said respective one of said independent network service providers, said apparatus comprising: a user image database means for storing and associating said service IDENTIFIERs of each of said service users; a communications linkage means for linking to at least two of said service providers and for making information stored in said database means accessible to each of said at least two of said service providers; and conversion means having a converter input and a converter output for converting a first signal representing one of said service IDENTIFIERs fed to said converter input in a first domain to a second signal representing said one of said service IDENTIFIERs in a second domain, wherein said converter inputs and said converter outputs are accessible to at plural ones of said service providers, said conversion means further including means for converting information received at said converter input in a first modality to information fed out of said converter output in a second modality.
Claim 36
Dependent Claim
23 words
An apparatus as recited in claim 33 wherein said first modality is a voice message and said second modality is a document message.
Claim 37
Dependent Claim
35 words
An apparatus as recited in claim 33 wherein said conversion means is also for converting information fed to said input in a first protocol to information fed out of said output in a second protocol.
Claim 38
Dependent Claim
113 words
An apparatus as recited in claim 33 wherein said user image database means forms a cross service association domain mapping such that a first user accessing a first service of said user services using a first user first IDENTIFIER in a first domain , crosses said first service to access a second service of said user services requiring access using a first user second IDENTIFIER in a second domain, without said first user entering said first user second ID, and wherein said first user second IDENTIFIER is provided to said second service by said first service which received said second IDENTIFIER by exercising said cross service association domain mapping for said first IDENTIFIER.
Claim 39
Dependent Claim
23 words
An apparatus as recited in claim 36 wherein said second service is provided by a service provider not adapted to use said database.
Claim 40
Dependent Claim
23 words
An apparatus as recited in claim 36 wherein said second user service is provided by a service provider not cooperating with said database.
Claim 41
Dependent Claim
46 words
An apparatus as recited in claim 33 further comprising a common billing means for provided a common bill for each of said entity users based upon said each of said users utilization of said entity user services accessed from any of said plurality of service IDENTIFIERs.
Claim 42
Dependent Claim
26 words
An apparatus as recited in claim 39 in which said billing means includes a means for monitoring payment of bill data for each of said users.
Claim 43
Dependent Claim
26 words
An apparatus as recited in claim 40 further including a means for providing information of good and bad bill paying habits for each of said users.
Claim 44
Dependent Claim
34 words
An apparatus as recited in claim 41 further comprising a first histogram means for monitoring and maintaining a record of service usage for each of said users and for each of said user services.
Claim 45
Dependent Claim
53 words
An apparatus as recited in claim 42 wherein said record of service usage is used to provide information for a function selected from the functional group consisting of offering other services, reducing service rates, service advertisement, service abandonment, service enhancement, service maintenance, to one of said service user and any combination of these.
Claim 46
Dependent Claim
167 words
A network apparatus including a plurality of independent network service providers, each one of said independent network service providers providing a plurality of user services for a plurality of service users, each of said service users being an owner of a plurality of service IDENTIFIERs, each independent network service provider assigning said service IDENTIFIERs to identify said owner for respective ones of said services, said apparatus comprising: a cross service association domain mapping means for associating said service IDENTIFIERs with said owner and with a related one of said user services, said mapping means using said service IDENTIFIERs assigned by said independent network service providers as a sole means for said associating; a storage means for storing said mapping means; and an interrogation means having an input and an output, said input for receiving an interrogation from a first user service for an IDENTIFIER association mapping for a first IDENTIFIER provided by a first owner, said output for outputting a resulting IDENTIFIER association for said first owner.
Claim 47
Dependent Claim
167 words
A network apparatus including a plurality of independent network service providers, each one of said independent network service providers providing a plurality of user services for a plurality of service users, each of said service users being an owner of a plurality of service IDENTIFIERs, each independent network service provider assigning said service IDENTIFIERs to identify said owner for respective ones of said services, said apparatus comprising: a cross service association domain mapping means for associating said service IDENTIFIERs with said owner and with a related one of said user services, said mapping means using said service IDENTIFIERs assigned by said independent network service providers as a sole means for said associating; a storage means for storing said mapping means; and an interrogation means having an input and an output, said input for receiving an interrogation from a first user service for an IDENTIFIER association mapping for a first IDENTIFIER provided by a first owner, said output for outputting a resulting IDENTIFIER association for said first owner.
Claim 48
Dependent Claim
27 words
An apparatus as recited in claim 44 wherein said resulting IDENTIFIER association mapping is used to provide said first owner with access to a second user service.
Claim 49
Dependent Claim
35 words
An apparatus as recited in claim 45 wherein said first user service is provided by a first one of said entities and said second user service is provided by a second one of said entities.
Claim 50
Dependent Claim
31 words
An apparatus as recited in claim 45 wherein access to said first user service is in a first domain and access to said second user service is in a second domain.
Claim 51
Dependent Claim
30 words
An apparatus as recited in claim 45 included in a network environment which includes at least one service provider that does not have a cross service association domain mapping means.
Claim 52
Dependent Claim
32 words
An apparatus as recited in claim 44 wherein the mapping means accessed by a first service provider user associates said plurality of IDENTIFIERs also for a plurality of second service provider users.
Claim 53
Dependent Claim
175 words
A cross service apparatus comprising: an enhanced telephone service means having a plurality of primary service users, each of said primary service users having at least one primary service provider connection, said service users including a plurality of enhanced primary users having a plurality of said primary service provider connections using a plurality of access media, each said primary service provider connection having an access IDENTIFIER assigned by an independent primary service provider, said enhanced telephone service means includes a primary cross service provider association domain mapping means for associating each one of said access IDENTIFIERs with a connection owner, and with each other one of said access IDENTIFIERs owned by said connection owner, resulting in a common association of an image of each of a plurality of connection owners; a storage means for storing said common association for said connection owners; a service control means for interrogating, controlling and monitoring said common association; and media transformation means for transforming a message sent in a first modality to a message forwarded in a second modality.
Claim 54
Dependent Claim
175 words
A cross service apparatus comprising: an enhanced telephone service means having a plurality of primary service users, each of said primary service users having at least one primary service provider connection, said service users including a plurality of enhanced primary users having a plurality of said primary service provider connections using a plurality of access media, each said primary service provider connection having an access IDENTIFIER assigned by an independent primary service provider, said enhanced telephone service means includes a primary cross service provider association domain mapping means for associating each one of said access IDENTIFIERs with a connection owner, and with each other one of said access IDENTIFIERs owned by said connection owner, resulting in a common association of an image of each of a plurality of connection owners; a storage means for storing said common association for said connection owners; a service control means for interrogating, controlling and monitoring said common association; and media transformation means for transforming a message sent in a first modality to a message forwarded in a second modality.
Claim 55
Dependent Claim
31 words
An apparatus as recited in claim 50 wherein said primary service connections of at least one of said enhanced primary users include at least one telephone and at least one computer.
Claim 56
Dependent Claim
25 words
An apparatus as recited in claim 50 wherein said enhanced users includes at least one voice connection medium and at least one data connection medium.
Claim 57
Dependent Claim
31 words
An apparatus as recited in claim 50 wherein said access media for at least one of said enhanced users includes a multi-media computer having a voice connection and a data connection.
Claim 58
Dependent Claim
28 words
An apparatus as recited in claim 53 wherein said voice connection is connected to first network entity and said data connection is connected to a second network entity.
Claim 59
Dependent Claim
38 words
An apparatus as recited in claim 50 wherein at least one of said enhanced users uses a first of said primary service provider connections to modify a parameter related to a second of said primary service provider connections.
Claim 60
Dependent Claim
26 words
An apparatus as recited in claim 55 wherein said first and second primary service provider connections are included in said common association for said connection owner.
Claim 61
Dependent Claim
51 words
An apparatus as recited in claim 55 wherein said first primary service provider connection is accessed by a computer, said second primary service provider connection is for a first telephone, and said parameter is a time period for call-forwarding a phone call placed to said first telephone to a second telephone.
Claim 62
Dependent Claim
77 words
An apparatus as recited in claim 50 wherein said enhanced telephone service means further comprises a remote interface means for interfacing with a remote network entity, said remote entity having a plurality of remote entity users having at least one remote entity service connection, each remote entity service connection having an IDENTIFIER and at least one remote entity service offering, and wherein a plurality of said remote entity users have a plurality of remote entity service connections.
Claim 63
Dependent Claim
24 words
An apparatus as recited in claim 58 wherein said cross service domain mapping means includes a mapping of each of said remote entity users.
Claim 64
Dependent Claim
20 words
An apparatus as recited in claim 59 wherein said cross service domain mapping means is accessible to said remote entity.
Claim 65
Dependent Claim
29 words
An apparatus as recited in claim 58 wherein said remote entity includes a remote cross service association domain mapping means for mapping each of said remote entity service users.
Claim 66
Dependent Claim
39 words
An apparatus as recited in claim 61 wherein said primary cross service association domain mapping means is accessible to said remote entity and said remote cross service association domain mapping means is accessible to said enhanced telephone service means.
Claim 67
Dependent Claim
47 words
An apparatus as recited in claim 62 wherein one of said primary service users is also an owner of a first remote service connection and uses one of said primary service connections to modify a parameter of a remote medium connected to said first remote service connection.
Claim 68
Dependent Claim
20 words
An apparatus as recited in claim 50 wherein said first modality is voice and said second modality is a document.
Claim 69
Dependent Claim
18 words
An apparatus as recited in claim 50 wherein said media transformation means is shared by another network entity.
Claim 70
Dependent Claim
34 words
An apparatus as recited in claim 50 wherein said first modality is used for sending and receiving an e-mail message and said second modality is used for sending and receiving a voice mail message.
References Cited (Backward Citations)
US5224205A
Cited
US5384381A
Cited
US5566229A
Cited
US5327486A
Cited
US5742905A
Cited
US5608786A
Cited
US5610910A
Cited
USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2003-05-16 | 2003-11-15 | 2004-05-16 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2007-05-16 | 2007-11-15 | 2008-05-16 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2011-05-16 | 2011-11-15 | 2012-05-16 | $7700.00 | Window Closed / Lapsed |