US6477374B1
Expired / Lapsed
US
⏱️ 0.0 years remaining
Apparatus and method for calendar based call routing
Assignee: SIEMENS ENTERPRISE COMMUNICATIONS Inc
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Filing: 1998-05-01
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Granted: 2002-11-05
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Expires: 2018-05-01
Abstract
Abstract A telecommunications system is provided whereby call routing may be based on a pre-programmed calendar of time-date associations. Moreover, the routing may be selective, based on caller-identification information. In particular, when a call arrives at a messaging server ( 804 ), such as a PBX or TOL server, a LAN database is checked. The LAN database points to a calendar ( 916, 918 ) corresponding to the user. The calendar ( 918 ) is queried to determine the user's location. The caller ID information is checked to determine whether the caller is authorized for forwarding. If so, the call is forwarded based on the calendar.
Inventors
- 👤 Shmuel Shaffer
- 👤 William J. Beyda
Bibliographic Details
Application Number
—
Jurisdiction
US
Data Source
google_patents
Last Synchronized
2026-10-24 17:44
CPC Classifications
H; H04; H04W; H04W4/00; H04W4/16; H04M; H04M7/00; H04M7/006; H04W36/00; H04W36/24; H04W36/32; H04W36/322; H04M2203/00; H04M2203/20; H04M2203/2072; H04W8/00; H04W8/18
Claims Analysis
Total Claims: 28
Claim 1
Independent Claim
77 words
A system for routing telephone calls, comprising: a local area network; a plurality of workstations coupled to said local area network, said plurality of workstations adapted for voice communication over said local area network; means for setting one or more selected time periods; and means for routing telephone calls to particular workstations for a user based on said one or more selected time periods; wherein said setting means is accessible via any of said plurality of workstations.
Claim 2
Independent Claim
77 words
A system for routing telephone calls, comprising: a local area network; a plurality of workstations coupled to said local area network, said plurality of workstations adapted for voice communication over said local area network; means for setting one or more selected time periods; and means for routing telephone calls to particular workstations for a user based on said one or more selected time periods; wherein said setting means is accessible via any of said plurality of workstations.
Claim 3
Dependent Claim
32 words
A system according to claim 1 , wherein said setting means includes means for identifying one or more callers whose calls may be routed during said one or more selected time periods.
Claim 4
Dependent Claim
30 words
A system according to claim 2 , wherein said routing means includes means for routing selected calls responsive to said identifying means during said one or more selected time periods.
Claim 5
Dependent Claim
15 words
A system according to claim 1 , wherein said setting means includes a Web browser.
Claim 6
Dependent Claim
16 words
A system according to claim 1 , wherein said setting means includes a local application program.
Claim 7
Dependent Claim
18 words
A system according to claim 1 , wherein said setting means includes means for accessing a user calendar.
Claim 8
Dependent Claim
34 words
A system according to claim 2 , wherein said routing means includes means for providing call back to a caller whose call may not be routed during said one or more predetermined time periods.
Claim 9
Dependent Claim
18 words
A system according to claim 7 , wherein said routing means includes means for accepting a call back.
Claim 10
Dependent Claim
20 words
A system according to claim 1 , including means for routing said telephone calls to a called party's voice mail.
Claim 11
Dependent Claim
29 words
A system according to claim 1 , including means for providing a caller of said user with a reminder to call back said user if said user is unavailable.
Claim 12
Dependent Claim
64 words
A telecommunications system, comprising: a local area network; a plurality of workstations coupled to said packet network, said plurality of workstations adapted for telephone calls over said local area network; means for providing user scheduling information; and means for routing one or more telephone calls based on said user scheduling information; wherein said providing means is accessible via any of said plurality of workstations.
Claim 13
Dependent Claim
64 words
A telecommunications system, comprising: a local area network; a plurality of workstations coupled to said packet network, said plurality of workstations adapted for telephone calls over said local area network; means for providing user scheduling information; and means for routing one or more telephone calls based on said user scheduling information; wherein said providing means is accessible via any of said plurality of workstations.
Claim 14
Dependent Claim
32 words
A telecommunications system according to claim 11 , said routing means including means for reading caller identification information and routing said one or more telephone calls based on said caller ID information.
Claim 15
Dependent Claim
15 words
A telecommunications system according to claim 11 , said user scheduling information including date information.
Claim 16
Dependent Claim
17 words
A telecommunications system according to claim 13 , said user scheduling information including time of day information.
Claim 17
Dependent Claim
28 words
A telecommunication system according to claim 12 , said routing means including means for providing call back to a caller whose call is identified as not being routable.
Claim 18
Dependent Claim
21 words
A telecommunication system according to claim 15 , said providing means including means for accepting or rejecting a called back call.
Claim 19
Independent Claim
75 words
A method for routing telephone calls in one or more networks, one of said networks comprising a local area network having multiple workstations adapted for handling telephone calls, the method comprising: setting one or more selected time periods; and routing telephone calls to particular workstations for a user based on said one or more selected time periods; wherein said setting comprises setting said one or more time periods via any of said plurality of workstations.
Claim 20
Independent Claim
75 words
A method for routing telephone calls in one or more networks, one of said networks comprising a local area network having multiple workstations adapted for handling telephone calls, the method comprising: setting one or more selected time periods; and routing telephone calls to particular workstations for a user based on said one or more selected time periods; wherein said setting comprises setting said one or more time periods via any of said plurality of workstations.
Claim 21
Dependent Claim
29 words
A method according to claim 17 , wherein said setting includes identifying one or more callers whose calls may be routed during said one or more selected time periods.
Claim 22
Dependent Claim
26 words
A method according to claim 18 , wherein said routing includes routing selected calls responsive to said identifying during said one or more selected time periods.
Claim 23
Dependent Claim
15 words
A method according to claim 17 , wherein said setting includes using a Web browser.
Claim 24
Dependent Claim
16 words
A method according to claim 17 , wherein said setting includes using a local application program.
Claim 25
Dependent Claim
15 words
A method according to claim 17 , wherein said setting includes accessing a user calendar.
Claim 26
Dependent Claim
31 words
A method according to claim 18 , wherein said routing includes providing call back to a caller whose call may not be routed during said one or more predetermined time periods.
Claim 27
Dependent Claim
15 words
A method according to claim 23 , wherein said routing includes accepting a call back.
Claim 28
Dependent Claim
28 words
A method according to claim 18 , including providing said one or more callers with a call back reminder after said one or more callers have been disconnected.
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USPTO Annuity & Maintenance Windows
| Annuity Stage | Window Opens | Payment Deadline | Surcharge Period Until | Estimated Fee | Status |
|---|---|---|---|---|---|
| 3.5 Years (Year 4) | 2005-11-04 | 2006-05-06 | 2006-11-05 | $2000.00 | Window Closed / Lapsed |
| 7.5 Years (Year 8) | 2009-11-04 | 2010-05-06 | 2010-11-05 | $3760.00 | Window Closed / Lapsed |
| 11.5 Years (Year 12) | 2013-11-04 | 2014-05-06 | 2014-11-05 | $7700.00 | Window Closed / Lapsed |