Claims Analysis
Total Claims: 25
Claim 1
Independent Claim
199 words
A Web/Internet based reporting system for communicating a network performance report relating to a customer's switched packet data network to the customer via an integrated interface, said system comprising: a client browser application located at a client workstation for enabling interactive Web based communications with said reporting system, said client workstation identified with said customer and providing said integrated interface; at least one secure server for managing client sessions over the Internet and supporting a secure socket connection enabling encrypted communication between said browser application client and said secure server, said secure server enabling forwarding of a request message from said client browser application and forwarding of an associated response message back to said client browser application over said secure connection; a device for receiving network information pertaining to said customer, said device then associating said customer with a corresponding one of a plurality of levels of service; and a device for periodically polling network switches pertaining to said customer's network and generating a particular network performance report relating thereto based on said one level of service, wherein said particular network performance report is assembled in a form suitable for display at said client workstation via said integrated interface.
Claim 2
Dependent Claim
199 words
A Web/Internet based reporting system for communicating a network performance report relating to a customer's switched packet data network to the customer via an integrated interface, said system comprising: a client browser application located at a client workstation for enabling interactive Web based communications with said reporting system, said client workstation identified with said customer and providing said integrated interface; at least one secure server for managing client sessions over the Internet and supporting a secure socket connection enabling encrypted communication between said browser application client and said secure server, said secure server enabling forwarding of a request message from said client browser application and forwarding of an associated response message back to said client browser application over said secure connection; a device for receiving network information pertaining to said customer, said device then associating said customer with a corresponding one of a plurality of levels of service; and a device for periodically polling network switches pertaining to said customer's network and generating a particular network performance report relating thereto based on said one level of service, wherein said particular network performance report is assembled in a form suitable for display at said client workstation via said integrated interface.
Claim 3
Dependent Claim
37 words
The reporting system as claimed in claim 1 , further including report viewer application enabling display of reports in accordance with customer input, said customer input specifying reporting views selected from graphical, and tabular, and map views.
Claim 4
Dependent Claim
20 words
The reporting system as claimed in claim 2 , wherein said report viewer application enables simultaneous multiple graph reporting views.
Claim 5
Dependent Claim
45 words
The reporting system as claimed in claim 2 , wherein said report viewer application enables graphic display view of a customer's data network, said view application including process for highlighting an area on said graphical representation to translate said graphic view into corresponding tabular view.
Claim 6
Dependent Claim
30 words
The reporting system as claimed in claim 4 , wherein said graphic display includes an area map view having indicators depicting of end point locations of a customer's data network.
Claim 7
Dependent Claim
39 words
The reporting system as claimed in claim 5 , wherein said report viewer application further enables generation of a textual view having information pertaining to physical circuits supported at said selected end point location of said customer's data network.
Claim 8
Dependent Claim
24 words
The reporting system as claimed in claim 6 , wherein said physical circuits supported at said selected end point location includes permanent virtual circuits.
Claim 9
Dependent Claim
34 words
The reporting system as claimed in claim 2 , wherein said client application further enables the presentation of customer defined reports that includes specific network performance data obtained during a customer-defined prior time interval.
Claim 10
Dependent Claim
45 words
The reporting system as claimed in claim 1 , wherein said network generates alarm status indications, said system further including a device for communicating real-time alarm data pertaining to a customer's network over said secure connection for presentation to a customer via said integrated interface.
Claim 11
Dependent Claim
36 words
The reporting system as claimed in claim 9 , wherein said real-time alarm data includes alarm information obtained from access and egress circuits configured between a customer premises equipment to a broadband data network access switch.
Claim 12
Dependent Claim
27 words
The reporting system as claimed in claim 9 , wherein said real-time alarm data includes alarm information obtained from permanent virtual circuits configured in said customer's network.
Claim 13
Dependent Claim
37 words
The reporting system as claimed in claim 1 , wherein said customer network is a Broadband Frame-Relay network, said polling device polling switches and circuits included in said networks to obtain performance data for generating said report.
Claim 14
Dependent Claim
43 words
The reporting system as claimed in claim 1 , wherein said network performance report is generated based on customer-defined network performance thresholds specifying reporting of specific network behavior, said client browser application enabling customer-specification of said network performance thresholds via said integrated interface.
Claim 15
Dependent Claim
20 words
The reporting system as claimed in claim 1 , wherein said performance report includes information relating to broadband network latency.
Claim 16
Dependent Claim
20 words
The reporting system as claimed in claim 1 , wherein said performance report includes information relating to broadband network throughput.
Claim 17
Dependent Claim
28 words
The reporting system as claimed in claim 1 , further including a process for enabling acquisition of metrics pertaining to service level guarantees for a customer's broadband network.
Claim 18
Dependent Claim
36 words
The reporting system as claimed in claim 1 , wherein said assembled response data is input to an intermediate storage device prior to being dispatched over said secure communications link for display at said client workstation.
Claim 19
Dependent Claim
31 words
The reporting system as claimed in claim 17 , wherein said intermediate storage device is an inbox server, said performance report being provided to said inbox server based on customer request.
Claim 20
Dependent Claim
35 words
The reporting system as claimed in claim 1 , further including a report requestor device for enabling presentation of a report request menu comprising various reporting options for said customer in accordance with customer entitlements.
Claim 21
Dependent Claim
29 words
The reporting system as claimed in claim 1 , wherein the particular report is not generated in response to a request from the customer to generate the particular report.
Claim 22
Independent Claim
193 words
A method for communicating a network performance report over a Web/Internet interface for receipt by a customer via an integrated interface, said report relating to a customer's data network, said method comprising: providing a client browser application located at a client workstation for enabling interactive Web based communications between said customer and said integrated interface; managing a client session over the Web/Internet by providing a first server device capable of supporting a secure connection enabling encrypted communication between said client browser application and said first server, said first server enabling forwarding of a report request message from said client application and forwarding of an associated report response message back to said client browser application over said secure connection; inputting network information pertaining to a specific customer to a device and associating said customer with a corresponding one of a plurality of levels of service via said device; periodically polling network switches pertaining to said customer's network and generating a particular network performance report relating thereto based on said one level of service; and assembling said particular network performance report in a form suitable for display at said client workstation via said integrated interface.
Claim 23
Independent Claim
193 words
A method for communicating a network performance report over a Web/Internet interface for receipt by a customer via an integrated interface, said report relating to a customer's data network, said method comprising: providing a client browser application located at a client workstation for enabling interactive Web based communications between said customer and said integrated interface; managing a client session over the Web/Internet by providing a first server device capable of supporting a secure connection enabling encrypted communication between said client browser application and said first server, said first server enabling forwarding of a report request message from said client application and forwarding of an associated report response message back to said client browser application over said secure connection; inputting network information pertaining to a specific customer to a device and associating said customer with a corresponding one of a plurality of levels of service via said device; periodically polling network switches pertaining to said customer's network and generating a particular network performance report relating thereto based on said one level of service; and assembling said particular network performance report in a form suitable for display at said client workstation via said integrated interface.
Claim 24
Dependent Claim
41 words
The method as claimed in claim 21 , further compri sing the step of providing report viewer device for enabling display of reports in accordance with customer input, said customer input specifying reporting views selected from graphical, tabular, and map views.
Claim 25
Dependent Claim
28 words
The method as claimed in claim 21 , wherein the particular report is not generated in response to a request from the customer to generate the particular report.