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US20030195834A1 Expired / Lapsed US ⏱️ 0.0 years remaining

Automated online purchasing system

Assignee: Google LLC
•
Filing: 2002-09-18
•
Granted: —
•
Expires: 2022-09-18
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Abstract

Abstract The invention uses the underlying structures and features of a knowledge web system to provide a simple, rapid, and convenient method of online purchasing. During ordinary use of a knowledge web viewer, if the annotations associated with a visible item indicate that it is available for purchase, the user is presented with an option to purchase the item. Preferably, this is accomplished through the appearance or “un-graying-out” of a buy button in a control panel region of the knowledge web viewer. The determination of the availability for sale of an item may be made using the annotations associated with the particular topics, i.e. nodes within the knowledge web labeled graph structure, visible within the knowledge web viewer. Such annotations indicate the specific vendors offering the item for sale, and may also indicate such information as pricing and availability. Annotations indicating other users' opinions of the available item may also be presented to the user so that he may make an informed purchase. If the user indicates that he wants to purchase the item, preferably by selecting the buy button, the knowledge web viewer uses the annotations to contact a vendor. If the annotations indicate that more than one vendor is available, the knowledge web viewer consults a user model to determine which of the available vendors is preferred by the user. To streamline the purchase process further, the personal information required by the vendor to transact the sale may be extracted directly from the user model, without further input from the user. Such information may include the users' preferred method of payment, method of shipment, and shipping address. Due to the structure, storage, and access privileges associated with the user model, the integrity and security of all sensitive personal information is ensured.

Inventors

  • 👤 W. Hillis
  • 👤 Bran Ferren

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-10-27 08:01
CPC Classifications
G; G06; G06Q; G06Q10/00; G06Q10/10; G06F; G06F16/00; G06F16/40; G06Q40/00; G06Q40/04

Claims Analysis

Total Claims: 26
Claim 1
Independent Claim 140 words
1 . An automated online purchasing system, comprising: a knowledge base comprising knowledge, meta-knowledge that was created at a time of entry of said knowledge, and meta-knowledge in the form of one or more annotations that accumulate over time, said annotations including any of, but not limited to, usefulness of said knowledge, additional user opinions, certifications of veracity of said knowledge, commentary by users, and connections between said knowledge and other units of knowledge; a user learning model comprising any of: information on a user's needs, capabilities, knowledge, and preferences, said meta-knowledge stored in said knowledge base, and generalized knowledge about how people learn; and a knowledge base viewer, wherein if annotations associated with a visible item within said knowledge base indicate that said item is available for purchase, said user is presented with an option to purchase said item.
Claim 2
Dependent Claim 140 words
1 . An automated online purchasing system, comprising: a knowledge base comprising knowledge, meta-knowledge that was created at a time of entry of said knowledge, and meta-knowledge in the form of one or more annotations that accumulate over time, said annotations including any of, but not limited to, usefulness of said knowledge, additional user opinions, certifications of veracity of said knowledge, commentary by users, and connections between said knowledge and other units of knowledge; a user learning model comprising any of: information on a user's needs, capabilities, knowledge, and preferences, said meta-knowledge stored in said knowledge base, and generalized knowledge about how people learn; and a knowledge base viewer, wherein if annotations associated with a visible item within said knowledge base indicate that said item is available for purchase, said user is presented with an option to purchase said item.
Claim 3
Dependent Claim 36 words
2 . The system of claim 1 , further comprising: a set of user tools comprising one or more tools for entering said knowledge, said meta-knowledge, and said one or more annotations into said knowledge base.
Claim 4
Dependent Claim 43 words
3 . The system of claim 1 , wherein said knowledge base viewer comprises: a buy button, said buy button optionally having an appearance or un-graying-out in a control panel region of said knowledge base viewer if said item is available for purchase.
Claim 5
Dependent Claim 53 words
4 . The system of claim 1 , wherein a determination of availability for sale of an item is made using annotations associated with one or more particular topics which identify said item, and which may comprise nodes within a knowledge web labeled graph structure, that are visible within said knowledge web viewer.
Claim 6
Dependent Claim 33 words
5 . The system of claim 4 , wherein said annotations indicate any of specific vendors offering said item for sale, pricing, availability, and other users' opinions of an available item and/or vendor.
Claim 7
Dependent Claim 31 words
6 . The system of claim 1 , wherein if said user indicates that he wants to purchase said item, said knowledge web viewer uses said annotations to contact a vendor.
Claim 8
Dependent Claim 49 words
7 . The system of claim 6 , said user learning model further comprising: a user model, wherein if said annotations indicate that more than one vendor is available, said knowledge web viewer consults said user model to determine which of said available vendors is preferred by said user.
Claim 9
Dependent Claim 41 words
8 . The system of claim 1 , said user learning model further comprising: a user model, wherein personal information required by said vendor to transact a sale is extracted directly from said user model, without further input from said user.
Claim 10
Dependent Claim 29 words
9 . The system of claim 8 , wherein said personal information comprises any of said users' preferred method of payment, a method of shipment, and a shipping address.
Claim 11
Dependent Claim 30 words
10 . The system of claim 9 , said user model further comprising: associated structure, storage, and access privileges for ensuring integrity and security of substantially all sensitive personal information.
Claim 12
Dependent Claim 23 words
11 . The system of claim 3 , said user learning model further comprising: means for toggling said buy button on and off.
Claim 13
Dependent Claim 32 words
12 . The system of claim 3 , wherein said buy button may be selected when an item is unavailable to generate feedback that indicates there is a demand for said item.
Claim 14
Dependent Claim 146 words
13 . An automated online purchasing method, comprising the steps of: providing a knowledge base comprising knowledge, meta-knowledge that was created at a time of entry of said knowledge, and meta-knowledge in the form of one or more annotations that accumulate over time, said annotations including any of, but not limited to, usefulness of said knowledge, additional user opinions, certifications of veracity of said knowledge, commentary by users, and connections between said knowledge and other units of knowledge; providing a user learning model comprising any of: information on a user's needs, capabilities, knowledge, and preferences, said meta-knowledge stored in said knowledge base, and generalized knowledge about how people learn; and providing a knowledge web viewer, wherein if annotations associated with a visible item within said knowledge base indicate that said item is available for purchase, said user is presented with an option to purchase said item.
Claim 15
Dependent Claim 146 words
13 . An automated online purchasing method, comprising the steps of: providing a knowledge base comprising knowledge, meta-knowledge that was created at a time of entry of said knowledge, and meta-knowledge in the form of one or more annotations that accumulate over time, said annotations including any of, but not limited to, usefulness of said knowledge, additional user opinions, certifications of veracity of said knowledge, commentary by users, and connections between said knowledge and other units of knowledge; providing a user learning model comprising any of: information on a user's needs, capabilities, knowledge, and preferences, said meta-knowledge stored in said knowledge base, and generalized knowledge about how people learn; and providing a knowledge web viewer, wherein if annotations associated with a visible item within said knowledge base indicate that said item is available for purchase, said user is presented with an option to purchase said item.
Claim 16
Dependent Claim 40 words
14 . The method of claim 13 , further comprising the step of: providing a set of user tools comprising one or more tools for entering said knowledge, said meta-knowledge, and said one or more annotations into said knowledge base.
Claim 17
Dependent Claim 43 words
15 . The method of claim 13 , wherein said knowledge web viewer comprises: a buy button, said buy button optionally having an appearance or un-graying-out in a control panel region of said knowledge web viewer if said item is available for purchase.
Claim 18
Dependent Claim 53 words
16 . The method of claim 13 , wherein a determination of availability for sale of an item is made using annotations associated with one or more particular topics which identify said item, and which may comprise nodes within a knowledge web labeled graph structure, that are visible within said knowledge web viewer.
Claim 19
Dependent Claim 33 words
17 . The method of claim 16 , wherein said annotations indicate any of specific vendors offering said item for sale, pricing, availability, and other users' opinions of an available item and/or vendor.
Claim 20
Dependent Claim 31 words
18 . The method of claim 13 , wherein if said user indicates that he wants to purchase said item, said knowledge web viewer uses said annotations to contact a vendor.
Claim 21
Dependent Claim 49 words
19 . The method of claim 18 , said user learning model further comprising: a user model, wherein if said annotations indicate that more than one vendor is available, said knowledge web viewer consults said user model to determine which of said available vendors is preferred by said user.
Claim 22
Dependent Claim 41 words
20 . The method of claim 13 , said user learning model further comprising: a user model, wherein personal information required by said vendor to transact a sale is extracted directly from said user model, without further input from said user.
Claim 23
Dependent Claim 29 words
21 . The method of claim 20 , wherein said personal information comprises any of said users' preferred method of payment, a method of shipment, and a shipping address.
Claim 24
Dependent Claim 30 words
22 . The method of claim 21 , said user model further comprising: associated structure, storage, and access privileges for ensuring integrity and security of substantially all sensitive personal information.
Claim 25
Dependent Claim 23 words
23 . The method of claim 15 , said user learning model further comprising: means for toggling said buy button on and off.
Claim 26
Dependent Claim 32 words
24 . The method of claim 15 , wherein said buy button may be selected when an item is unavailable to generate feedback that indicates there is a demand for said item.

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